How do I exchange an item?
Just give us a call and let us know details of the exchange you would like to make, then we can let you know if the item is in or out of stock
Do I have to pay for postage if I want to exchange an item?
We will happily post you out a different size or style. However, we will charge an additional P&P amount and you will have to pay for return postage yourself (unless you have a Free Returns special offer)
What if I want to exchange my item for something that’s a different price?
We will refund the price difference between your item and a cheaper one, or require extra payment to match the price of a more expensive one. You can make the additional payment by phone, or by sending a cheque with your returned item
How long do I have to exchange items?
As with returns, you have 28 days in which you can change your mind. Items you want to exchange must be returned unused and still with their labels intact.
Where do I send Exchange items to?
Please return goods to:
Returns Department
Morrck Ltd
21 Breton
Milton Keynes
MK11 1DA
Please remember to include a cover note, or the packing slip sent with your original order.